Explore Together Holidays
Explore Together Holidays
TALK TO AN EXPERT
  1. Home
  2. Terms & Conditions

Terms & Conditions

TERMS & CONDITIONS

Last Updated: [Insert Date]

Welcome to Explore Together Holidays

By accessing our website, booking a tour, or contacting us for services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any reservation.

1. Acceptance of Terms

By using our website, booking a tour package, or communicating with us for travel services, you confirm your full acceptance of these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Services Offered

Explore Together Holidays  provides comprehensive travel-related services, including but not limited to:

  • Customized tour packages

  • Hotel and houseboat bookings

  • Transportation arrangements (cabs, tempo travelers, etc.)

  • Sightseeing and activity arrangements

All services are subject to availability and may change without prior notice.

3. Booking & Confirmation

  • All bookings are confirmed only after receipt of full or partial payment (as specified during the booking process).

  • Booking confirmation, along with the final itinerary, will be shared via WhatsApp, email, or phone call.

  • Prices are subject to change until the booking is confirmed by us.

4. Pricing & Payments

  • All prices are quoted in Indian Rupees (INR) unless stated otherwise.

  • Prices may vary due to seasonality, availability, government regulations, or changes in service provider rates.

  • Any additional costs arising during the trip (e.g., extra meals, entrance fees, personal expenses, tips) must be paid by the customer directly.

5. Cancellations & Refunds

  • Cancellation charges depend on the time of cancellation and the policies of our service providers (hotels, transport companies, etc.).

  • Refunds, if applicable, will be processed within a reasonable time after deducting applicable charges.

  • No refunds will be provided for unused services or early departures.

  • (For full details, please refer to our separate Cancellation Policy and Refund Policy.)

6. Travel Documents

  • Customers are solely responsible for carrying valid ID proofs, permits (e.g., for certain restricted areas), and any other required travel documents.

  • We are not liable for any denial of entry, delay, or loss arising from incorrect, incomplete, or missing documents.

7. Changes in Itinerary

  • The itinerary may be altered due to weather conditions, roadblocks, strikes, or unforeseen circumstances.

  • Any changes made are primarily for customer safety and the smooth execution of the tour. We will strive to minimize inconvenience.

8. Liability Disclaimer

  • Golden Kashmir acts as a facilitator between customers and service providers (hotels, transport companies, guides).

  • We are not responsible for any loss, injury, accident, delay, or damage caused by third parties, natural calamities, or any circumstances beyond our control.

9. Customer Responsibilities

  • Customers must follow all local laws, customs, and safety instructions provided during the tour.

  • Any misconduct, damage to property, or violation of rules may result in immediate termination of services without any refund.

10. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of Golden Kashmir and may not be copied, reproduced, or used without our prior written permission.

11. Privacy

  • Customer data is handled as per our Privacy Policy and is never shared with third parties except where required to provide the booked services.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes arising shall be subject to the exclusive jurisdiction of courts in Srinagar, Jammu & Kashmir.

13. Updates to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.